Try before upgrading
The Free plan lets you test the core 3Y analysis before choosing a paid plan. Paid plans increase your monthly analysis volume; they do not unlock a different core product.
Paid plan purchases
Paid plan purchases are non-refundable. Once a paid plan charge is completed, canceling stops future renewals but does not refund charges that have already been paid.
Canceling future renewals
You can cancel your plan from Settings → Billing. Your cancellation stops future renewals, and your current plan remains available through the end of the paid billing period.
Billing problems
If you believe there was a duplicate charge, billing error, or other account-specific billing issue, contact the 3Y team at hello@3ynow.com.